At technologya.in, customer satisfaction is our priority. However, due to the nature of digital products, we follow a strict refund policy as outlined below:
1. No Refunds on Digital Products
All sales of digital products (graphics, eBooks, prompts, video files, images, and courses) are final and non-refundable. Once the product has been downloaded or accessed, we cannot offer refunds, cancellations, or exchanges.
2. Exceptions (If Applicable)
Refunds may be granted only under the following exceptional circumstances:
You were charged twice for the same product.
You received a corrupted or non-functional file, and our team is unable to fix or replace it within 3 working days.
The product description was completely misleading and the actual product is significantly different.
In such cases, you must contact us within 3 days of purchase at 📧 [Your Support Email].
3. How to Request a Refund
To request a refund under valid conditions:
Email us at 📧 [Your Support Email]
Include: Order ID, product name, issue description, and any relevant screenshots or files.
Our support team will respond within 2-3 business days.
4. Chargebacks and Disputes
We encourage customers to contact us first before initiating a chargeback. Unauthorized disputes may result in a ban from future purchases.
5. Need Help?
If you have any questions or issues, please contact us at:
📧 Support Email: [Enter Email]
📍 Address: Laxmi Nagar, Delhi – India.